Phone Interviews

For my first real content post I think it's appropriate to start with something that isn't discussed specifically on career sites or at interviewing seminars--Phone Interviews. They are the most common type of interview and certainly deserve special attention.

Phone interviews can range from HR screening interviews to two hour long sessions (for example, Extreme Blue is famous for long phone interviews). Phone interviews are most popular for internships, because they lower hiring costs. Consider the following when preparing for a phone interview:

• You can cheat! Almost any imaginable resource can be available to you during a phone interview. If laying out a cheat sheet of every product the company produces or notes describing each of the keywords on your resume makes you feel more comfortable, then do it.

• Expect HR interview questions. It is likely that you will be asked about location preferences, salary, or group preferences during a screening interview.

• Use a headset. Headsets for phones are inexpensive and make a difference. This way your hands are free and you can avoid cramps from holding the phone for a prolonged period of time. If you purchase a new headset, be sure to test it with a friend before the interview to ensure it works and the volume is set correctly.

• You pick the environment. Find a quiet, familiar place to conduct the interview.

• Don’t ignore physical preparation. Conducting an interview in your pajamas before showering may sound appealing, but it can lead to an overly-relaxed mood and informal language.

• Pay attention to time zones. Make sure that you know the time zone that the interviewer is in. When the call is scheduled ask whether the given time is according to eastern standard time, pacific time, etc.

• Use a professional voicemail message. Interviewers may call back for an additional question or they may call at an unexpected time for a variety of reasons. “Leave a message for Princess Layla” may rub them the wrong way.

• Mark your calendar and notify anyone else who uses the phone. Even if it’s an interview for a safety offer do all you can to ensure your schedule is open.

• Be sure your cellphone is charged and has good reception at the location. Are you planning to conduct the interview between classes on your cellphone? Visit your planned spot and check the reception. Think about how you can make sure you fully charge your phone that day.

• Drink a glass of water before. Singers often drink nothing other than water before a performance. This can be beneficial as speaking clearly is a requirement.

• Smile during the conversation. Smiling has a positive effect on your voice which the interviewer will notice.

• Get out of your chair. Standing provides a natural energy and can help to project your voice more clearly.

Of course, it is important that you provide good answers to interview questions, but I think the above list gives some practical advice that can help you during any phone interview.